STAY SAFE

WE ARE NOW OPEN!

And Protecting our Customers

To protect our staff and our customers, we’ve made some changes in our location.

We are pleased to inform you that in line with Government advice our garage is now fully open.

Our team have been working hard preparing the premises for you.
We have done everything we can to keep our staff and you, our valued customers, as safe as possible when visiting us.

You’ll be pleased to know that we have introduced physical distancing, installed zonal floor markings, and issued staff with protective equipment.

When you visit Fast Fit for your pre-booked appointment you will discover some changes to the way our premises and our staff look, but we want to assure you that our high levels of customer service will remain the same.

To make sure you feel completely comfortable with our safety changes, we’ve created a short video, and detailed all of the changes below.

PROTECTING OUR CUSTOMERS

We ask that if you have shown any of the symptoms of COVID-19, or are living in a household where someone has shown signs of COVID-19, you do not visit our location until you have completed 14-days of isolation. This includes if you have an appointment booked. Please let us know and we’ll happily rearrange your appointment.

  • We have teams available to answer questions and book appointments by phone or email.
  • We ask that all customers who are attending an appointment, or just walking-in, to practice physical distancing keeping at least 2m apart from others.
  • We ask that all customers follow new procedures and signage in place.
  • We have distributed personal protective equipment, such as face masks and gloves, to all of our staff. We may also provide you with protective equipment.
  • We are taking extra steps to protect those at risk. If you are at risk, please tell us when discussing your appointment, or when you walk in.
  • We have installed protective screens at all customer facing desks to ensure maximum protection for our staff and customers.
  • We have introduced physical distancing in all areas of the business to prevent staff or customers meeting in narrow areas.
  • We have increased the frequency and intensity of cleaning at all locations, including regular sanitisation of door handles, handrails, touch screens, scanners, and other frequently touched areas.
  • We are ensuring to take absolute care of your vehicle while it is with us and now offer a sanitisation service should you wish. Protective covers for the seats, steering wheel, gear knob, and handbrake will be used on every car we service.
  • We will be sanitising all new/used vehicles as part of the sales process.
  • We ask that where possible customers pay by card or contactless payment methods only. Apps such as ApplyPay / GooglePay will allow you to pay more than £30 by contactless payment.